Enquiries are opening soon
Our business phone, email and enquiry arrangements are being finalised. Interest registration and online enquiries are not open yet.
When enquiries open
You will be able to tell us about your support needs, suburb and preferred way of communicating. We will discuss our available services and next steps as CertaHaven prepares to launch.
Our planned service areas
Melton, Brimbank, Wyndham and Hume, with Bacchus Marsh enquiries welcome. Coverage will depend on the service and availability.
Sharing your information
Please do not send detailed medical records or identification documents with an initial enquiry. We will explain how to provide any information needed through an agreed process.
Need urgent help
We are not an emergency service. If someone is in immediate danger or needs emergency medical help, call 000. Do not wait for an enquiry response.